About Lucid Technology Solutions

Lucid has pioneered IT services in Tees Valley and the North East for 30 years, consistently delivering business value with the latest technology.

Lucid Technology Solutions Company Overview

Your trusted IT service and support provider

Lucid are ISO 9001:2015 certifiedLucid are 27001 certifiedNorth East Business Awards - Small Business Award Winner

Lucid is a way of thinking, a clear and concise dedication to providing joined up business technology solutions with no hidden extras. It’s a way of looking at each project with a unique perspective, considering every minute aspect of our clients business and then providing the right solution, delivered to the highest possible standard.

Paul Alsop Managing Director

Our Mission

To deliver the right technology solutions to your business through exceptional customer service, proactive support and forward-thinking ideas.

Vision

Lucid Technology Solutions vision is to be one of the best technology and support companies in the UK while maintaining our above and beyond attitude. Your business needs your undivided attention, we want to take away the technology problems that get in your way.

Our Values

Our values are the guiding principles why we have been in business for over 30 years and how we strive to conduct our business on a daily basis. We treat everyone with honesty, integrity and professionalism with our above and beyond attitude.

our values

These values give Lucid Technology Solutions the foundations we need to help you and your business.

Our People

Great Service Starts with a Great Team

Lucid Technology Solutions leadership team has a long history of experience and success in the IT Support industry.

  • The Management Team

    Over 100 years of experience between us

  • Paul Alsop - Lucid Technology Solutions

    Paul Alsop

  • Glenn Lowry - Lucid Technology Solutions

    Glenn Lowry

  • Gary Elliman - Lucid Technology Solutions

    Gary Elliman

  • Dean Clarke - Lucid Technology Solutions

    Dean Clarke

  • Ashley Charlton - Lucid Technology Solutions

    Ashley Charlton

  • Steve Air - Lucid Technology Solutions

    Steve Air

  • James Laville - Lucid Technology Solutions

    James Laville

  • Ben Biggin - Lucid Technology Solutions

    Ben Biggin

  • This could be you

    We are always on the lookout for exceptional and driven staff members

6 Reasons to use Lucid as your
technology partner

Why Choose Lucid

Your business runs on Technology, and you don’t always have the time or the expertise to manage it.  We excel at helping you with anything to do with business technology…so you can focus on running your business.

  • Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • 100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology.  Discuss your IT Support needs today