Telecoms are the cornerstone of many businesses. The ability to share information quickly and reliably between your staff members and customers is vital — so what if you could lower costs, enhance portability, and make your staff more accessible? Read on for more information about VoIP phone systems, and how Lucid can help you to get the most out of your telecoms.
What is a VoIP Phone System?
VoIP stands for Voice over Internet Protocol. It is an alternative to traditional phone lines, which converts your voice into data that can be sent over a broadband connection, essentially using your IP network instead of telephone wires. Examples of familiar VoIP apps include Skype, Google Hangouts, and Facebook Messenger, but there are also plenty of specialised VoIP solutions aimed at businesses. The Lucid team can consult with you and recommend the right software and hardware for your needs and budget.
The Benefits of VoIP
- It has some limitations (like requiring a stable internet connection), but there are plenty of significant benefits to choosing VoIP technology over a traditional phone connection.
- Using a VoIP application on a mobile device allows your staff to make calls from anywhere, increasing flexibility within your business.
- VoIP can easily grow with your business. If you open a new location or add new services, you can scale up to meet demand without needing to make a significant investment.
- With the advancements in VoIP technology in recent years, you can make clear and consistent calls that avoid issues like signal dropout.
- VoIP technology supports multimedia, unlike the traditional desk phone. You can send images and documents mid-call, allowing for a seamless and streamlined interaction.
Working with Lucid
At Lucid, we have over 30 years of experience in the technology industry. We pride ourselves on jargon-free, friendly customer service — we take the time to get to know each client’s business and understand their needs, before suggesting and implementing the perfect technology solutions to help them meet their goals. From CCTV to data cabling, antivirus to VoIP, we are here to help.
For more information about VoIP phone systems, you can contact the Lucid team here.