Report a Fault


Protecting business data is one of the most important priorities in an organisation & Lucid can help with this.

According to a recent study, shocking statistics show that less than 10% of businesses survive a major disaster when they have no data backup or recovery plan. With threats to data loss on the increase from attacks, it’s becoming more important to ensure data is fully secure. Our team can put a solution in place making recovery straight forward.

At Lucid we offer an extensive range of backup and disaster recovery solutions to automatically backup data. This can be carried out both locally and offsite secure cloud storage. We match a solution with specific requirements and will also help and support with disaster recovery planning and processes.

We are Stockton based working across Teesside and the North East. As a company we stay abreast of the latest, most effective data backup methods in order to bring clients the very best in recovery and security. Our team work tirelessly testing new solutions allowing us to make recommendations and improvements as appropriate.

For a FREE review of your current backup solutions and a check to make sure you’re actually protecting your data call us on 01642 792435 or get in touch today.

Control IT Costs

You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.

Trusted IT advisor

Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

Increased efficiency

You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

Small initial investment

Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Economy of scale

As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

Safe remote working

Because of Covid19 many companies have realised that they don’t need the overheads of an office, but they still need to make sure they employees are working safely from home and not comprising inmportant company data. We can provide solutions for businesses to modernise there technology for remote workers ensuring a flexible, connected and modern work enviroment whether thats a dinning room or a car.



IT Support

External IT Support will save your company money. Choose an experienced team to benefit your business amd provide flexibility.

Cyber Security

Lucid can help you protect your must valuable assets in a number of ways and to suit differing budgets.

Computers and Hardware

The team at Lucid work to clearly understand your needs across computers, laptops, tablets and more.


Servers whether they are physical, cloud or a mix of the two store all your business information and data.– one of the most crucial parts of your business IT infrastructure.

Network Infrastructure

Lucid advices your business on your current infrastructure. We guide your choices on hardware, software applications and services to make your business as safe and run as effectively as possible

Network Security

With threats becoming increasingly more sophisticated, we have what it takes to ensure the safety of your networks.

Data Cabling

The role of network cabling is to carry data information throughout the workplace and this requires complete precision.

Data Backup

Face a business disaster head on with the knowledge we will have you back up and running quickly and with minimal fuss.

Disaster Recovery

With threats becoming increasingly more sophisticated, we have what it takes to ensure the safety of your networks.

Encryption and Protection

Be confident in the security of data wherever it travels. Lucid will put everything in place for you giving peace of mind.

Office 365

Could your business function without Word, Excel, PowerPoint, SharePoint and teams? Talk to use about which version is right for you.


Lucid have been installing and maintaining Photocopiers and print solutions for businesses of all sizes for over 25 years.



Quick response

We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.


In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

No geek speak

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

Business savvy

We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

One Stop Shop

We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

100% Satisfaction Guarantee

We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company


Please contact our team or complete the form below. A representative will contact you shortly.

Choose Your Plan

If we're the right fit, you'll choose the IT service agreement that works best for your organization.

Let's Talk

We'll chat about your business, how you use technology, and what you want to get out of IT.

Start Your IT Experience

Within days, you'll be experiencing IT like never before.