IT SUPPORT
Our IT support gives you access to a team of experienced and knowledgeable support staff who can be available 24/7 365 days a year if needed. We become your trusted IT department and offer unlimited support. When IT breaks, it tends to be at the must inconvenient time – we are there to get you back up and running as quick as possible with no fuss.
Outsource IT Support with Lucid Technology to save money & spend your time doing what you do best; working on your business.
Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.
The long and short of it: Our Managed IT services give you the best value for the money. It proactively provides seamless technology integration, updated systems and expert technical support at all times—not just when something breaks.
It meets all of your IT needs, plus increases your team’s efficiency and productivity.
Control IT Costs
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.
Trusted IT advisor
Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.
Increased efficiency
You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.
Small initial investment
Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.
Economy of scale
As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.
Safe remote working
Because of Covid19 many companies have realised that they don’t need the overheads of an office, but they still need to make sure they employees are working safely from home and not comprising inmportant company data. We can provide solutions for businesses to modernise there technology for remote workers ensuring a flexible, connected and modern work enviroment whether thats a dinning room or a car.
SOLUTIONS
COMPREHENSIVE IT SERVICES INCLUDE
IT Support
External IT Support will save your company money. Choose an experienced team to benefit your business amd provide flexibility.
Cyber Security
Lucid can help you protect your must valuable assets in a number of ways and to suit differing budgets.
Computers and Hardware
The team at Lucid work to clearly understand your needs across computers, laptops, tablets and more.
Servers
Servers whether they are physical, cloud or a mix of the two store all your business information and data.– one of the most crucial parts of your business IT infrastructure.
Network Infrastructure
Lucid advices your business on your current infrastructure. We guide your choices on hardware, software applications and services to make your business as safe and run as effectively as possible
Network Security
With threats becoming increasingly more sophisticated, we have what it takes to ensure the safety of your networks.
Data Cabling
The role of network cabling is to carry data information throughout the workplace and this requires complete precision.
Data Backup
Face a business disaster head on with the knowledge we will have you back up and running quickly and with minimal fuss.
Disaster Recovery
With threats becoming increasingly more sophisticated, we have what it takes to ensure the safety of your networks.
Encryption and Protection
Be confident in the security of data wherever it travels. Lucid will put everything in place for you giving peace of mind.
Office 365
Could your business function without Word, Excel, PowerPoint, SharePoint and teams? Talk to use about which version is right for you.
Photocopiers
Lucid have been installing and maintaining Photocopiers and print solutions for businesses of all sizes for over 25 years.
WHY CHOOSE US
6 REASONS TO USE LUCID
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
HOW IT WORKS
GET A IT SOLUTIONS QUOTE
Please contact our team or complete the form below. A representative will contact you shortly.
Choose Your Plan
If we're the right fit, you'll choose the IT service agreement that works best for your organization.
Let's Talk
We'll chat about your business, how you use technology, and what you want to get out of IT.
Start Your IT Experience
Within days, you'll be experiencing IT like never before.
Address: The Gatehouse, 84 Billingham Rd, Norton, TS20 2SA
Phone: (01642) 792567 | Mail: info@lucidgrp.co.uk
Designed and Developed by Lucid