Contact Us

A way of thinking, a way of providing business technology solutions with absolute clarity.

Image Alt

Network Security

The security of your network has never been more important…


Network security can be as basic as a firewall preventing unauthorised users from gaining access to your network. As a result protecting data. However as threats become ever more sophisticated a more comprehensive approach is needed. As a result there as been an increase in the development of UTM or Unified Threat Management devices being designed.


With secure https traffic, accounting for as much as 70% of all SME network traffic. Therefore a firewall must be able to look inside to avoid hidden ransomware. Almost all previous solutions have fallen down as a result of this.


A modern firewall appliance now provides management of threats from inside the network as well as outside. They look inside the data packet on both normal and secure SSL traffic not just the packet header. It also allows you to control the applications that your users are using on the internet. Ideally this would be combined with a comprehensive method of preventing internet abuse and also provide good management capabilities.


We are independent security specialists, supplying and installing a comprehensive range of firewall solutions. These are from market leading vendors such as Cisco, SonicWall, Juniper and Palo Alto. Above all, our team are fully trained and experienced in supporting and installing devices into the Enterprise market.


As part of our offering we also offer a fully managed solution. Therefore allowing our team to monitor and react to the threat from our office. We currently support hundreds of firewalls located all over the UK, even more recently, internationally.


Take advantage of a free network security audit, allowing us to demonstrate how we can improve your network.

Contact Us

I want to say a huge thank you to Paul and his team for their amazing efforts and hard work in supplying the firm with a new telephone system. Late on Thursday evening our entire telephone system crashed. I contacted Paul and within an hour one of his team were at our office to look at the problem. It soon became apparent that the system was broken beyond repair and an entire new system was required. Paul spent hours that evening contacting BT on our behalf to get the calls diverted.

Cygnet Law

Woah! We are absolutely blown away with Lucids customer service! It was time to add another PC to our edit suites at Wanderland… but being video production, AND being Chloë Clover, we didn’t want any standard PC. We needed some mad high spec, custom built, crazy-fast spaceship which we couldn’t just buy in a normal computer shop. We most definitely don’t have the knowledge (or time) to build one ourselves, but luckily for us, Paul at Lucid knew EXACTLY what we needed.

Wander Films

As a company that delivers excellent customer service and helps solve their client's issues in a prompt and efficient manner, We do HR Limited needs to be sure they use suppliers who share the same ethos. That is why I can highly recommend you and your team for the management of our I.T. network. The team who manage technical support are courteous and efficient, raising tickets and taking action as soon as is reasonably practicable.


As you are aware, you and your company were my first and only choice for IT support when my business expanded out of its serviced office premises into Kingsway House five years ago. Since then you have installed and managed our network, supplied our hardware and software, managed our broadband connectivity, backed up our network (which was a lifesaver when I deleted a large part of our files from the server!).

PG Legal Ltd
Jonathan Fletcher

Yarm D.I.Y is situated on the high street and is recognised by many for our garden ornaments and garden furniture displayed outside. On Friday 17th August, two members of the public casually walked passed our store, picking up an ornament each and attempted to disguise them under their coats. Following the event, we noticed that Lucid Technology Solutions have CCTV cameras displayed in the window of their office.

Yarm D.I.Y
Gary I'Anson

We contacted Iain at Lucid Technology Solutions to see if he could help in installing and supporting additional telephone/internet cables at our office. The company that we had used for a number of years had ceased trading and having made enquiries with other companies we were getting nowhere. Two other companies told us that it was not possible for them to support our systems and install additional cables unless we used them as our supplier for the telephone lines.

Cygnet Law

Since September 1998 Lucid (formerly YC Business Solutions) have provided Casper Shipping Ltd with an excellent outsourced IT support service. During that time they have been there every step of the way to offer advice and support for all our IT needs. Lucid have been a fundamental partner in our IT Network and as such have assisted us in the expansion of our business as we have moved from several small independent networks to a more integrated IT infrastructure.

Casper Shipping Ltd