Consistent IT Costs – No surprise charges
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.
IT Support Northumberland
We provide first-class IT support from a team of experienced and knowledgeable professionals, serving businesses throughout Northumberland. Consider us your dedicated IT department, offering unlimited support to tackle any issue.
We know that IT breaks at the most inconvenient times, so we focus on getting you back on track quickly and efficiently.
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Lucid Technology Solutions is dedicated to providing Exceptional IT support services and award-winning support to the Northumberland business community.
Lucid Technology Solutions has been a leading IT support provider since 1989, helping businesses in Northumberland and throughout the UK succeed. We’re proud to be an award-winning IT support provider, committed to delivering the best IT support for businesses of all sizes and even for internal IT teams.
Your Trusted Partner in Technology
We understand that every company is unique, and that’s why we customise our IT services and support packages to fit your specific needs. Our team of qualified IT experts is passionate about using technology to help your business grow. We offer a comprehensive and cost-effective approach to IT support, with no hidden or unexpected fees.
Whether you need full management of all your IT systems and users or just supplemental support for your in-house IT managers, we have a solution for you. We are dedicated to providing the highest quality of service, future-proofing your technology within your budget, and never selling you services you don’t need.
We’re always available to answer your questions and provide the support you need to reach the next level.
Why work with Lucid?
6 Reasons to use Lucid as your
technology partner
Why Choose Lucid
Your business runs on Technology, and you don’t always have the time or the expertise to manage it. We excel at helping you with anything to do with business technology…so you can focus on running your business.
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Stop wasting time and money on technology. Discuss your IT Support needs today
Some kind words from our IT Support clients
Testimonials
Finding the right IT partner can be a challenge, so see what our clients are saying
“Lucid technology are our IT support, we find their services and knowledge first class. Lucid are always on hand to help us with any issues we may face from designing a website to fixing our server. We would be lost without them at the end of the telephone. The team at lucid are excellent in the service they provide to us and will continue to use them for many years to come.”
We work in Google suite and didn’t realise there was no backup for any documents that go missing. I had recently lost a very significant financial document for my business that took many hours to recreate, which I am sure everyone can appreciate, as a business owner, we have precious little time already, without having to back track for a year’s worth of data! So hearing that the IT Support team at Lucid could help us with a solution was a no brainer, in less than 24 hours we were sorted.
Great company to work with. We outsource our IT support to them and they’ve proven themselves right from the start. Quick to respond and fix issues. In this era of hacking and companies being held to ransom via IT attacks value their advice in keeping our systems protected and safe. Highly recommend.
“Highly professional and prompt service. The lucid IT Support team have looked after our network for a few years now and nothing is too small a problem for them to solve. I would recommend them to anyone who has any number of PCs.”
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Lucid Technology Solutions is your trusted IT partner in Middlesbrough, Gateshead, York, and across the UK. With over 30 years of experience, we provide comprehensive IT solutions tailored to your business needs.
- Privately Owned IT Company trading over 30 years
- Award Winning Leader in IT Support
- ISO:9001 & ISO:27001 Accredited
We Work with Global Brands
