IT Support Whitley Bay

We provide first-class IT support from a team of experienced and knowledgeable professionals, serving businesses throughout Whitley Bay. Consider us your dedicated IT department, offering unlimited support to tackle any issue.

We know that IT breaks at the most inconvenient times, so we focus on getting you back on track quickly and efficiently.

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Lucid Technology Solutions is dedicated to providing Experienced IT support services and award-winning support to the Whitley Bay business community.

Lucid Technology Solutions has been a leading IT support provider since 1989, helping businesses in Whitley Bay and throughout the UK succeed. We’re proud to be an award-winning IT support provider, committed to delivering the best IT support for businesses of all sizes and even for internal IT teams.

Your Trusted Partner in Technology

We understand that every company is unique, and that’s why we customise our IT services and support packages to fit your specific needs. Our team of qualified IT experts is passionate about using technology to help your business grow. We offer a comprehensive and cost-effective approach to IT support, with no hidden or unexpected fees.

Whether you need full management of all your IT systems and users or just supplemental support for your in-house IT managers, we have a solution for you. We are dedicated to providing the highest quality of service, future-proofing your technology within your budget, and never selling you services you don’t need.

We’re always available to answer your questions and provide the support you need to reach the next level.

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Why work with Lucid?

Consistent IT Costs – No surprise charges

You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.

Trusted IT advisor

As your trusted managed IT support company we will oversee your overall IT roadmap through regular account management meetings.

Huge Amount of Experience

Our team of experienced IT experts have over 150 years of experience between them.

Economy of scale

As your business becomes more successful, it grows, and your IT structure needs to grow, too. Through regular chats with you, we help identify areas for IT growth and implement the best IT solutions for you.

What About Out of Hours Support?

We provide many companies across the UK with 24/7 support for when its needed. Talk to us if you think you need out of hours IT support, we offer block hours or consistent monthly options, so you always have us by your side.

6 Reasons to use Lucid as your
technology partner

Why Choose Lucid

Your business runs on Technology, and you don’t always have the time or the expertise to manage it.  We excel at helping you with anything to do with business technology…so you can focus on running your business.

  • Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • 100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology.  Discuss your IT Support needs today

Some kind words from our IT Support clients

Testimonials

Finding the right IT partner can be a challenge, so see what our clients are saying

“We would like to thank you for the excellent and professional service you and your team at Lucid Technology Solutions have provided. Lucid Technology Solutions has provided peace of mind. The on-boarding team at Lucid from the Finance team to the IT Support team have made everything easy and seamless, so a big Thank You to the Lucid Team.”

Globalocity Travel Limited

After deleting over a years worth of work in error from my laptop Lucid came to the rescue and recovered all my data within 24 hours! Paul and his team are excellent at what they do and the communication I received was excellent. I’ve since instructed Lucid to provide ongoing IT support for my company and for a really fair price I now have total peace of mind and confidence my work is safe. Thanks again!!

Trew Surveying Ltd

Great company to work with. We outsource our IT support to them and they’ve proven themselves right from the start. Quick to respond and fix issues. In this era of hacking and companies being held to ransom via IT attacks value their advice in keeping our systems protected and safe. Highly recommend.

DME Systems Ltd

“Three cameras installed during opening hours with minimal disruption to the shop. High quality and excellent service. Since having the cameras installed, we have had a security issue and the police have commented on the high quality of the camera recordings.”

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Lucid Technology Solutions is your trusted IT partner in Middlesbrough, Gateshead, York, and across the UK. With over 30 years of experience, we provide comprehensive IT solutions tailored to your business needs.

  • Privately Owned IT Company trading over 30 years
  • Award Winning Leader in IT Support
  • ISO:9001 & ISO:27001 Accredited

We Work with Global Brands

MicrosoftHewlett Packard Enterprise - LucidEset Anti Virus - LucidUnifi - LucidNEC - LucidLenovo - LucidMimecast - LucidYealink - LucidToshiba - LucidSonicwall - Lucid