Consistent IT Costs – No surprise charges
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.
IT Support Services
Our IT support gives you access to a team of experienced and knowledgeable support staff who can be available 24/7 365 days a year if needed. We become your trusted IT department and offer unlimited support.
When IT breaks, it tends to be at the must inconvenient time – we are there to get you back up and running as quick as possible with no fuss.
Book Your Free IT Support Services Consultation Today
Find Out More
Outsource IT Support with Lucid Technology to save money & spend your time doing what you do best; working on your business.
Lucid Technology Solutions is a leading provider of IT support for businesses in Teesside and across the UK. We offer a comprehensive range of services to help businesses of all sizes achieve their IT goals.
Established in 1989, we have a proven track record supporting businesses of all sizes in many sectors . Our team of experienced and qualified IT experts are passionate about technology and helping businesses succeed and grow.
We offer a consistent and cost-effective approach to IT support, no hidden or unexpected charges. We will work with you to understand your specific needs and develop a solution that is tailored to your business. We future-proof as much as we can within budget, while never overselling you services that are not required.
We are committed to providing our clients with the highest quality of service. We are always available to answer your questions and provide support.
So Why Lucid?
6 Reasons to use Lucid as your
technology partner
Why Choose Lucid
Your business runs on Technology, and you don’t always have the time or the expertise to manage it. We excel at helping you with anything to do with business technology…so you can focus on running your business.
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Stop wasting time and money on technology. Discuss your IT Support needs today
Some kind words from our IT Support Services clients
Testimonials
Finding the right IT partner can be a challenge, so see what our clients are saying
“Three cameras installed during opening hours with minimal disruption to the shop. High quality and excellent service. Since having the cameras installed, we have had a security issue and the police have commented on the high quality of the camera recordings.”
“We would like to thank you for the excellent and professional service you and your team at Lucid Technology Solutions have provided. Lucid Technology Solutions has provided peace of mind. The on-boarding team at Lucid from the Finance team to the IT Support team have made everything easy and seamless, so a big Thank You to the Lucid Team.”
After deleting over a years worth of work in error from my laptop Lucid came to the rescue and recovered all my data within 24 hours! Paul and his team are excellent at what they do and the communication I received was excellent. I’ve since instructed Lucid to provide ongoing IT support for my company and for a really fair price I now have total peace of mind and confidence my work is safe. Thanks again!!
“Highly professional and prompt service. The lucid IT Support team have looked after our network for a few years now and nothing is too small a problem for them to solve. I would recommend them to anyone who has any number of PCs.”
We work in Google suite and didn’t realise there was no backup for any documents that go missing. I had recently lost a very significant financial document for my business that took many hours to recreate, which I am sure everyone can appreciate, as a business owner, we have precious little time already, without having to back track for a year’s worth of data! So hearing that the IT Support team at Lucid could help us with a solution was a no brainer, in less than 24 hours we were sorted.
“Lucid technology are our IT support, we find their services and knowledge first class. Lucid are always on hand to help us with any issues we may face from designing a website to fixing our server. We would be lost without them at the end of the telephone. The team at lucid are excellent in the service they provide to us and will continue to use them for many years to come.”
Great company to work with. We outsource our IT support to them and they’ve proven themselves right from the start. Quick to respond and fix issues. In this era of hacking and companies being held to ransom via IT attacks value their advice in keeping our systems protected and safe. Highly recommend.