Consistent IT Costs – No surprise charges
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.
Security Operations Center (SOC)
Our Security Operations Centre (SOC) tackles threats across three key areas: endpoints (devices like laptops), networks, and cloud environments. By offering 24/7 threat monitoring, automated detection, and response options, our SOC allows us to deliver robust cyber defences to our clients in their on-premise and cloud environments.
Book Your Free Security Operations Center (SOC) Consultation Today
Find Out More
Lucid’s Security Operations Center (SOC) offers significant benefits to an organisations cyber security protection. Key advantages include:
- 24/7 Threat Monitoring and Detection: Our SOC provides continuous, round-the-clock monitoring of endpoints (Windows, macOS, Linux), networks (firewalls, edge devices), and cloud environments (Microsoft 365, Azure AD). This constant vigilance helps to detect malicious and suspicious activity that traditional defences might miss.
- Rapid Incident Response and Remediation: When threats are detected, Lucid’s SOC team quickly investigates and triages alerts, then works with businesses to remediate issues. This swift response helps to contain threats and minimise potential damage, reducing “dwell time” (the period an attacker remains undetected).
- Proactive Threat Hunting and Breach Detection: The platform and its security experts proactively hunt for new and emerging vulnerabilities, identifying advanced persistent threats (APTs) and detecting adversaries before a full-scale breach occurs.
- Comprehensive Security Coverage: It integrates with existing security stacks (like anti-virus, firewalls, and other Microsoft 365/Azure services), offering a unified view of security across various attack vectors. This includes features like email security, malware protection, intrusion detection, and data loss prevention.
- Cost Efficiency: For businesses, particularly small to medium-sized ones, Lucid’s SOC provides access to a team of cybersecurity experts and advanced tools without the significant financial burden of building and staffing an in-house SOC.
So Why Lucid?
6 Reasons to use Lucid as your
technology partner
Why Choose Lucid
Your business runs on Technology, and you don’t always have the time or the expertise to manage it. We excel at helping you with anything to do with business technology…so you can focus on running your business.
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Stop wasting time and money on technology. Discuss your IT Support needs today
Some kind words from our Security Operations Center (SOC) clients
Testimonials
Finding the right IT partner can be a challenge, so see what our clients are saying
Great company to work with. We outsource our IT support to them and they’ve proven themselves right from the start. Quick to respond and fix issues. In this era of hacking and companies being held to ransom via IT attacks value their advice in keeping our systems protected and safe. Highly recommend.
“We would like to thank you for the excellent and professional service you and your team at Lucid Technology Solutions have provided. Lucid Technology Solutions has provided peace of mind. The on-boarding team at Lucid from the Finance team to the IT Support team have made everything easy and seamless, so a big Thank You to the Lucid Team.”
“Highly professional and prompt service. The lucid IT Support team have looked after our network for a few years now and nothing is too small a problem for them to solve. I would recommend them to anyone who has any number of PCs.”
After deleting over a years worth of work in error from my laptop Lucid came to the rescue and recovered all my data within 24 hours! Paul and his team are excellent at what they do and the communication I received was excellent. I’ve since instructed Lucid to provide ongoing IT support for my company and for a really fair price I now have total peace of mind and confidence my work is safe. Thanks again!!
“Lucid technology are our IT support, we find their services and knowledge first class. Lucid are always on hand to help us with any issues we may face from designing a website to fixing our server. We would be lost without them at the end of the telephone. The team at lucid are excellent in the service they provide to us and will continue to use them for many years to come.”
We work in Google suite and didn’t realise there was no backup for any documents that go missing. I had recently lost a very significant financial document for my business that took many hours to recreate, which I am sure everyone can appreciate, as a business owner, we have precious little time already, without having to back track for a year’s worth of data! So hearing that the IT Support team at Lucid could help us with a solution was a no brainer, in less than 24 hours we were sorted.
“Three cameras installed during opening hours with minimal disruption to the shop. High quality and excellent service. Since having the cameras installed, we have had a security issue and the police have commented on the high quality of the camera recordings.”