Consistent IT Costs – No surprise charges
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.
Telephone Systems
We offer a wide range of advanced phone systems with features designed to enhance collaboration, improve customer service, and streamline your operations.
Whether you need a multi-line system for a busy office, or a sophisticated setup with call routing and conferencing capabilities, our expert team will work with you to design and implement a solution that meets your unique requirements and budget, ensuring crystal-clear communication within your organization and with your clients.
Book Your Free Telephone Systems Consultation Today
Find Out More
We provide telephone systems tailored to the size of your business and your specific needs.
From initial fact find and consultation to installation, training or ongoing support we provide an unparalleled service. In most cases a telephone system represents a major investment for any firm. This can be a long term investment that is expected to deliver day in, and day out. From our North East operations centre, we support clients around the UK and provide remote, hands on and telephone support.
Whether you are a start-up wanting 2 handsets or a medium sized business with over 1000 users, we can help. We do this with a range of business telephone systems, voice solutions and unified communication platforms. These platforms include Mitel, NEC, Panasonic, and Cisco among others.
We recognise that every client’s needs are different and we base our recommendations upon your requirements. Therefore, through every step of the process we will clearly explain your options.
Our telephone systems also cater for industry specific solutions such as hospitality, healthcare, legal and financial services. We are also fortunate to partner with market leaders such as NEC. As a result we have seen a gain in direct support from the manufacturer.
Our team of certified installation and support engineers handle installation and day to day support.
So Why Lucid?
6 Reasons to use Lucid as your
technology partner
Why Choose Lucid
Your business runs on Technology, and you don’t always have the time or the expertise to manage it. We excel at helping you with anything to do with business technology…so you can focus on running your business.
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Stop wasting time and money on technology. Discuss your IT Support needs today
Some kind words from our Telephone Systems clients
Testimonials
Finding the right IT partner can be a challenge, so see what our clients are saying
Great company to work with. We outsource our IT support to them and they’ve proven themselves right from the start. Quick to respond and fix issues. In this era of hacking and companies being held to ransom via IT attacks value their advice in keeping our systems protected and safe. Highly recommend.
“We would like to thank you for the excellent and professional service you and your team at Lucid Technology Solutions have provided. Lucid Technology Solutions has provided peace of mind. The on-boarding team at Lucid from the Finance team to the IT Support team have made everything easy and seamless, so a big Thank You to the Lucid Team.”
“Highly professional and prompt service. The lucid IT Support team have looked after our network for a few years now and nothing is too small a problem for them to solve. I would recommend them to anyone who has any number of PCs.”
After deleting over a years worth of work in error from my laptop Lucid came to the rescue and recovered all my data within 24 hours! Paul and his team are excellent at what they do and the communication I received was excellent. I’ve since instructed Lucid to provide ongoing IT support for my company and for a really fair price I now have total peace of mind and confidence my work is safe. Thanks again!!
“Lucid technology are our IT support, we find their services and knowledge first class. Lucid are always on hand to help us with any issues we may face from designing a website to fixing our server. We would be lost without them at the end of the telephone. The team at lucid are excellent in the service they provide to us and will continue to use them for many years to come.”
We work in Google suite and didn’t realise there was no backup for any documents that go missing. I had recently lost a very significant financial document for my business that took many hours to recreate, which I am sure everyone can appreciate, as a business owner, we have precious little time already, without having to back track for a year’s worth of data! So hearing that the IT Support team at Lucid could help us with a solution was a no brainer, in less than 24 hours we were sorted.
“Three cameras installed during opening hours with minimal disruption to the shop. High quality and excellent service. Since having the cameras installed, we have had a security issue and the police have commented on the high quality of the camera recordings.”