Lucid Technology Solutions and our IT Support services are culmination of 30 years’ experience in the technology marketplace
Outsourced IT support can deliver financial savings as well as increased skill set and flexibility to your business.
Staff and clients now expect almost constant connection to IT services. A well-designed and maintained IT Infrastructure can deliver this.
The Lucid process starts by adopting your network with a full IT Security Audit. After that, our team will look at your current IT processes and procedures. We also put in place a series of ongoing maintenance and monitoring tasks, carried out continuously on the network. PC, Laptops and Servers are monitored and audited, ensuring peak performance.
With our outsourced IT Support we offer:
– A Virtual IT Department to manage and monitor your network.
– Instant access to your dedicated IT Support help desk team.
– Fully inclusive contracts covering site visits and complete support.
– Regular site visits for routine systems maintenance and support.
– All Servers and workstations monitored 24/7.
– Monthly system performance reports.
– Warranty management for all equipment.
Our team focus on making your network work as efficiently as possible, reducing downtime. If problems do occur our monitoring system is designed to detect these issues quickly. Our engineers will then be working on fixing the problem before your are even aware that a problem exists.
Contact us for a free network health check and report.
To find out more about our IT Support, call us to arrange a coffee and a chat.