Lucid Technology Solutions is the culmination of 30 years’ experience in the technology marketplace.
It is an approach, a way of working based upon successfully delivering tens of thousands of projects both large and small to thousands of clients in that time.
Lucid is a way of thinking, a way providing business technology solutions with absolute clarity. It’s a way of looking at each client project with a unique perspective, considering every minute aspect of our clients’ business and then providing a clear solution that is delivered to the highest possible standard.
Our team of highly skilled and knowledgeable consultants, engineers and technicians, work with you to ensure you get exactly what you need whilst ensuring the solutions provided are as ‘future ready’ as possible.
We call this Lucidity! Our clients who fully embrace this ethos and quickly recognise the benefits of having a true technology partner, someone who will be there to help and advise on decisions large or small. They realise they can rely on a team of experts who come to understand their business in great depth and provide short and long-term planning for business growth and development.
Outsourced IT support can deliver monetary savings as well as increased skill set and flexibility to your organisation.
Your team and your clients have come to expect almost constant availability of services. This can only be delivered through a well-designed and maintained IT Infrastructure.
The Lucid process starts with adopting your network and documenting current IT processes and procedures, we also implement a series of ongoing preventative maintenance and monitoring tasks that are carried out week in, week out on your network. Every PC, Laptop and Server is monitored and audited to ensure peak performance.
With our Outsourced IT Support we offer:
– A Virtual IT Department to manage & monitor your network
– Instant access to your dedicated IT Support help desk team
– Fully inclusive contracts covering site visits and complete support
– Regular site visits for routine systems maintenance and support
– Monthly system performance reports
– Warranty management for all equipment
To find out more about our IT Support, call us to arrange a coffee and a chat.