We provide telephone systems tailored to the size of your business and your specific needs.

From initial fact find and consultation to installation, training or ongoing support we provide an unparalleled service. In most cases a telephone system represents a major investment for any firm. This can be a long term investment that is expected to deliver day in, and day out. From our North East operations centre, we support clients around the UK and provide remote, hands on and telephone support.

Whether you are a start-up wanting 2 handsets or a medium sized business with over 1000 users, we can help. We do this with a range of business telephone systems, voice solutions and unified communication platforms. These platforms include Mitel, NEC, Panasonic, and Cisco among others.

We recognise that every client’s needs are different and we base our recommendations upon your requirements. Therefore, through every step of the process we will clearly explain your options.

Our telephone systems also cater for industry specific solutions such as hospitality, healthcare, legal and financial services. We are also fortunate to partner with market leaders such as NEC. As a result we have seen a gain in direct support from the manufacturer.

Our team of certified installation and support engineers handle installation and day to day support.

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Safe remote working

    Because of Covid19 many companies have realised that they don’t need the overheads of an office, but they still need to make sure they employees are working safely from home and not comprising inmportant company data. We can provide solutions for businesses to modernise there technology for remote workers ensuring a flexible, connected and modern work enviroment whether thats a dinning room or a car.

Solutions

COMPREHENSIVE TELECOMS SERVICES INCLUDE

  • Telephone Systems

    We provide telephone systems tailored to the size of your business and your specific needs.

  • Leased Lines

    Our Leased Line solutions will provide your business with a fast, reliable and uncontended connection to the Internet.

  • Data Cabling

    We are specialists in installing network cabling infrastructures to carry data information throughout the workplace.

  • VoIP Telephone Systems

    We provide VOIP telephone systems tailored to the size of your business and your specific needs.

  • SIP Trunks

    If you already have a telephone system in place and do not want to invest in a new one but want to take advantage of technology, SIP trunking may be the answer.

  • Video Conferencing

    One thing COVID 19 has taught us is we can work just as efficiently at home.  We have a range of video conferencing solutions.

Why choose us

6 REASONS TO WHY USE LUCID

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Choose Your Plan

    If we're the right fit, you'll choose the IT service agreement that works best for your organization.

  • Let's Talk

    We'll chat about your business, how you use technology, and what you want to get out of IT.

  • Start Your IT Experience

    Within days, you'll be experiencing IT like never before.