At Lucid Technology Solutions, we receive a lot of questions about our IT services — in this blog, we will be answering some of the most common ones, and sharing more about the work that we do for businesses across the UK.
“Which services do you offer?”
With over 30 years of experience in the technology industry, Lucid Technology Solutions is your one-stop shop for all your business tech needs. Our services include cybersecurity, IT support, hardware and software, communications, buildings and security, and more.
“I find tech speak so confusing — can you help?”
Absolutely! The Lucid approach to IT support prioritises a quick response, and we pride ourselves on no geek speak. In practice, this means that we are always here when you need us, and that we will make sure that we answer all of your questions in plain English. Our technicians believe that there is no such thing as a silly question — you deserve to understand what is going on within your business, and how we will fix the problem.
“Where does Lucid Technology Solutions operate?”
We offer award-winning IT support services across the UK, but we are proudly based in Teesside. We have been in business for over 30 years (and our management team have over a century of experience between them!).
“Can you help us keep our information secure?”
Lucid Technology Solutions offers a comprehensive range of cybersecurity services, including 24/7 threat monitoring and detection with our Security Operations Centre (SOC). We can help you with cybersecurity training, penetration testing, spam filtering and antivirus software, and certification in the government-backed Cyber Essentials programme.
If you have any further questions about working with Lucid Technology Solutions, you can contact our team of friendly experts here.